BohemianGifts.com is committed to delivering unique products of the highest quality to our customers. Your satisfaction is 100% guaranteed. If for any reason, other than our error, you decide not to keep your merchandise, BohemianAccent.com will accept returns/exchanges within 7 days of delivery. We will refund the price of the item(s) excluding shipping and handling. Please note that BohemianGifts.com may impose a minimum-restocking fee of 10% of the price of the product.
Because all glass and porcelain products featured at BohemianGifts.com are hand made, slight variations may exist from the items shown on this website. These variations may not be considered flaws, rather a personal touch of the designer, which makes each item one of a kind.
To request a refund, please email us at info@BohemianGifts.com within 7 day of receiving your merchandise. Please include the item(s) description, date of purchase, and reasons for your return. We will respond within 24 hours with further instructions on processing your request. Refunds will not be issued without prior authorization. All Items being returned must be in new condition with original packaging and accessories, post marked within thirty (30) days of receipt of shipment. Customers are responsible for the shipping costs for returns or exchanges. All items returned in non-resalable condition, or have missing parts, upon inspection will be charged an additional restocking fee. BohemianGifts.com is not responsible for any return shipping losses.